Frequently Asked Questions
The FAQ section contains the answers to questions that we are asked regularly about our products. Please check that the solution to your problem has not already been addressed below before contacting our customer care team.
How do I read the online manuals?
Manuals are provided in Adobe Acrobat format.
Can I download the manuals to my PC?
If you want to save the PDF Documents, right-click on the link and select "Save Target As…", otherwise they may just be displayed in your browser.
How do I open Net Support?
Net support is used for CCD Remote Diagnostics.
Disclaimer: Software updates, tariff's, guides, FAQ's and other electronic information, are used entirely at the users risk. Data Track Technology Limited is not responsible for direct or indirect loss of communications or other services by use or misuse of the information provided. The information is provided as-is and without warranty of any kind. Eclipse Tariffs supplied by Data Track Technology Limited are to be used as a guide only. All supplied tariff's should be confirmed with the carrier before use. Data Track Technology Limited. accepts no responsibility or liability for incorrect results resulting from the use or misuse of this information or any of its software products. Information provided to Data Track Technology Limited may be used for enhancement of our products and services.